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Belize Water Services Limited (BWS) is aware of customer complaints from San Pedro, Ambergris Caye, regarding recent water restrictions on the island. In San Pedro, unlike all other service areas, BWS does not produce, but only distributes, potable water. This is due to a long-term binding contract (2004 -2026) with Consolidated Water Belize Limited (CWBL) for the supply of bulk potable water. This contract was negotiated with, and agreed to by, the foreign investor, Cascal BV, who held the majority ownership of BWS from 2001 to 2005.

Unfortunately, this contract restricts BWS from producing or purchasing potable water from any other third-party entity. Over the last few years, the CWBL plant has been unable to supply the quantity of water necessary to meet the demand during extended peak periods, as experienced over the recent Easter holidays, despite BWS implementing a rigorous program to manage the water storage.

BWS has been in negotiations with CWBL to find ways to resolve this dire situation as quickly as possible. BWS is committed to taking all necessary measures to ensure adequate water supply to this very critical location as soon as possible.

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