An urgent and imortant notice has come forth from the office of Belize Water Services (BWS) which informs its customers that a group of imposters are posing as BWS employees to gain access to resident’s homes. The imposters claim that they are there to install shower caps and to conserve water. Please note that BWS does not have any such campaign going on and residents should be wary of any unexpected visitors claiming to be from BWS.
BWS takes this opportunity to remind customers that ALL BWS employees wear marked clothing and drive vehicles that are clearly marked with the BWS logo. They also have photo identification badges and are instructed to display them at all times. Customers are encouraged to ask for identification from anyone who comes to your door.
Residents should be cautious of people claiming to come from BWS without an appointment because visits are planned ahead of time with customers. The only exception is during an emergency, such as a water main break.
If someone comes to your door claiming to be from the BWS but does not have an appointment, you are advised to call BWS’ hotline at 0-800-CALL-BWS (0-800-225-5297) or the Police at 911 to report it any such incident.